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PLEASE READ THESE LICENSE TERMS CAREFULLY.

TERMS FOR EACH SUBSCRIPTION PLAN EVER AVAILABLE.

WAC SUBSCRIPTION

YOU WILL BE ABLE TO USE THE APP AT NO COST ON THE BASIC VERSION OF THE APP – THERE IS NO AUTO RENEW PURCHASE WITH THIS PLAN. YOU CAN UPGRADE TO WAC PREMIUM AT ANYTIME BY CHOOSING A MONTHLY OR YEARLY PLAN. THIS WILL BE CHARGED ON AN ADVANCE MONTHLY OR YEARLY SUBSCRIPTION FEE VIA AN AUTO-RENEWABLE IN-APP PURCHASE. PAYMENT IS CHARGED TO YOUR CHOSEN CARD PAYMENT OPTION VIA THE APP. TO STOP AUTO RENEW, YOUR PLAN MUST BE CANCELLED AT LEAST 24 HOURS BEFORE CURRENT PERIOD ENDS VIA YOUR APPLE OR GOOGLE PLAY ACCOUNT SETTINGS. 

IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT CONTINUE.

Who we are and what this agreement does

We Work and Communications Limited of Platform 

  • WAC App version 2.2.1 (iOS) and 2.2.0 (Android) mobile application software (App) and any updates or supplements to it.
  • The related electronic documentation (Documentation) 

as permitted in these terms.

Your privacy

Under data protection legislation, we are required to provide you with certain information about who we are, how we process your personal data and for what purposes and your rights in relation to your personal data and how to exercise them. This information is in our Privacy Policy and it is important that you read that information.

Please be aware that internet transmissions are never completely private or secure and that any message or information you send using the App may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.

Google Play and the App Store’s terms (as applicable) also apply.

The ways in which you can use the App and Documentation may also be controlled by the 3rd party from which you download the App and Documentation.

For android operated telephone devices, Google Plays rules and policies https://play.google.com/intl/en-us_us/about/play-terms/index.html will apply instead of these terms where there are differences between the two.

For apple telephone devices, the App Store’s rules and policies https://www.apple.com/legal/internet-services/itunes/us/terms.html will apply instead of these terms where there are differences between the two.

Operating system requirements

This app requires one of the following:

  • a mobile telephone device compatible with Google Play and with minimum of 50mb memory and the Android operating system version 8.0 or higher. A list of Google Play supported devices can be found at https://support.google.com/googleplay/answer/1727131?hl=en-GB&ref_topic=3365005
  • a Apple mobile telephone device compatible for use with the App Store and with a minimum of 50mb memory and the iOS operating system version 14 or higher.

Support for the App and how to tell us about problems

If you want to contact us (including complaints), learn more about the App or have any problems using it, please WhatsApp us on +447562128179 directly or head to Profile > Contact Us or find our support blogs on our website WAC.rocks .

If you think the App is faulty or misdescribed or wish to contact us for any other reason please email our customer service team at hello@wac.rocks.

How we will communicate with you

If we have to contact you we will do so by email or WhatsApp using the contact details provided in your WAC App Profile.

How you may use the App, including how many devices you may use it on

In return for your agreeing to comply with these terms you may:

  • download a copy of the App onto a compatible mobile telephone and view, use and display the App on such device for your personal purposes only.
  • use any Documentation to support your permitted use of the App and the Service.
  • make a single copy of the App and the Documentation for back-up purposes;

and

  • receive and use any free supplementary software code or update of the App incorporating “patches” and corrections of errors as we may provide to you.

You must be 14 to accept these terms

You must be 14 or over to accept these terms App.

You may not transfer the App to someone else

We are giving you the personal right to use the App and the Service as set out above. You may not otherwise transfer the App or the Service to someone else, whether for money, for anything else or for free. If you sell any device on which the App is installed, you must remove the App from it.

Changes to these terms

We may need to change these terms to reflect changes in law or best practice or to deal

with additional features which we introduce. We will give you reasonable notice of any change by email with details, in app or push notification of the change or notifying you of a change when you next launch the App.

If you do not accept the notified changes you may continue to use the App and the Service in accordance with the existing terms but certain new features may not be available to you. Any change to these terms which are required to ensure continued compliance with any law, regulation or best industry practice shall require your acceptance. Failing to accept such a change of terms will result in you no longer being permitted to continue to use the App.

Updates to the App

From time to time we may automatically update the App to improve performance, enhance functionality, reflect changes to the operating system or address security issues. Alternatively we may ask you to update the App for these reasons.

If you choose not to install such updates or if you opt out of automatic updates you may not be able to continue using the App.

The App will always work with the current or immediately preceding version of the operating system (as it may be updated from time to time).

If someone else owns the phone or device you are using

If you download the App onto any mobile telephone not owned by you, you must have the owner’s permission to do so. You will be responsible for complying with these terms, whether or not you own the phone.

We may collect technical data about your device

By using the App, you agree to us collecting and using technical information about the device you are using to access the App, how you use the App, related software, hardware and peripherals to improve our products.

We may collect location data (but you can turn location services off)

Certain Services including Google / Apple / Work and Communications Ltd, will make use of location data sent from your devices. You can turn off this functionality at any time by turning off the location services settings for the App on the device. If you use these Services, you consent to us and our affiliates’ and licensees’ transmission, collection, retention, maintenance, processing and use of your location data and queries to provide and improve location-based and road traffic-based products and services. 

You may stop us collecting such data at any time by turning off the location services settings on your mobile telephone.

Licence restrictions

You agree that you will:

  • not rent, lease, sub-license, loan, provide, or otherwise make available, the App or the Services in any form, in whole or in part to any person without prior written consent from us;
  • not copy the App, Documentation or Services, except as part of the normal use of the App or where it is necessary for the purpose of back-up or operational security; not translate, merge, adapt, vary, alter or modify, the whole or any part of the App, Documentation or Services nor permit the App or the Services or any part of them to be combined with, or become incorporated in, any other programs, except as necessary to use the App and the Services on devices as permitted in these terms;
  • not disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the App or the Services nor attempt to do any such things, except to the extent that (by virtue of sections 50B and 296A of the Copyright, Designs and Patents Act 1988) such actions cannot be prohibited because they are necessary to decompile the App to obtain the information necessary to create an independent program that can be operated with the App or with another program (Permitted Objective), and provided that the information obtained by you during such activities:
  • is not disclosed or communicated without the Licenso’s prior written consent to any third party to whom it is not necessary to disclose or communicate it in order to achieve the Permitted Objective; and
  • is not used to create any software that is substantially similar in its expression to the App;
  • is kept secure; and
  • is used only for the Permitted Objective;
  • comply with all applicable technology control or export laws and regulations that apply to the technology used or supported by the App or any Service.

Acceptable use restrictions

You must:

  • not use the App in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the App, or any operating system;
  • not infringe our intellectual property rights or those of any third party in relation to your use of the App , (to the extent that such use is not licensed by these terms);
  • not transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the App;
  • not use the App in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; and
  • not collect or harvest any information or data from any of our systems or attempt to decipher any transmissions to or from the servers.

Intellectual property rights

All intellectual property rights in the App and the Documentation throughout the world belong to us (or our licensors) and the rights in the App are licensed (not sold) to you. You have no intellectual property rights in, or to, the App or the Documentation other than the right to use them in accordance with these terms.

Our responsibility for loss or damage suffered by you

We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these terms, both we and you knew, or had reasonable grounds to believe it might happen.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors or for fraud or fraudulent misrepresentation.

When we are liable for damage to your property. If defective digital content that we have supplied damages a device or digital content belonging to you, we will at our sole discretion either repair the damage or pay you compensation. We will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

We are not liable for business losses. The App is for domestic and private use. If you use the App for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. 

Limitations to the App and the Services. The App is provided for general information and entertainment purposes only. It does not offer legal, financial or any other professional or specialist advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of information obtained from the App. Although we make reasonable efforts to update the information provided by the App, we make no representations, warranties or guarantees, whether express or implied, that such information is accurate, complete or up to date.

Please back-up content and data used with the App. We recommend that you back up any content and data used in connection with the App, to protect yourself in case of problems with the App.

Check that the App and the Services are suitable for you. The App has not been developed to meet any individual requirement and you accept responsibility for the selection of the App to achieve your intended results. Please check that the facilities and functions of the App (as described on the App Store site and in the Documentation) meet your requirements prior to accepting these terms.

We are not responsible for events outside our control. If support for the App is delayed for longer than 2 calendar days by an event outside our control then we will take reasonable steps to contact you to let you know and we will take steps to minimise the effect of the delay. We will not be liable for delays caused by the event but if there is a risk of substantial delay you may contact us to end your contract with us.

We may end your rights to use the App

We may end your rights to use the App at any time for any reason if we decide to discontinue support of the App or we choose to withdraw the App from an App Store. We will contact you at the time to inform you of this and will give you as much notice of this as is reasonably possible.

If, in our opinion, we decide to end your rights to use the App because you have broken any of these terms in a serious way, we will do so by contacting you. If what you have done can be put right we may give you a reasonable opportunity to do so.

If we end your rights to use the App:

  • You must stop all activities authorised by these terms, including your use of the App.
  • You must delete or remove the App from all devices in your possession and immediately destroy all copies of the App which you have and confirm to us that you have done this.
  • We may remotely access your devices and remove the App from.

We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

You need our consent to transfer your rights to someone else

You may only transfer your rights or your obligations under these terms to another person if we agree in writing.

No rights for third parties

This agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement.

If a court finds part of this contract illegal, the rest will continue in force

Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

Even if we delay in enforcing this contract, we can still enforce it later

Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

Which laws apply to this contract and where you may bring legal proceedings

These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. 

Alternative dispute resolution

Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you are not happy with how we have handled any complaint, you may want to contact the alternative dispute resolution provider we use. You can submit a complaint to an ADR entity via their website at https://www.tradingstandards.uk/commercial-services/adr-approved-bodies/ombudsman-services communications. They will not charge you for making a complaint and if you are not satisfied with the outcome you can still bring legal proceedings. In addition, please note that disputes may be submitted for online resolution to the European Commission Online Dispute Resolution platform.