FAQs

To change your hourly rate tap Profile Icon > Settings > Job/s > Job Name > Edit > Hourly Pay.

Here you can also update your payday, cut-off date and job location.

Edit your mobile number through Profile icon > Settings > You > Edit > Phone Number. If you have changed device and can’t access your account please contact us to update the mobile number on your account.

On the Records screen hold down the green + icon and tap Add Holiday/Add Sick Day.

If you’re subscribed to WAC premium, you can share a live version of your Rota by tapping Rota > Share live Rota.

If your subscribe to WAC premium you can set up your automated overtime rules by tapping Profile icon > Settings > Overtime Rules. This will automatically apply to all future shifts and you can toggle on/off for individual shifts through Records.

If you use the free version you can add manual rate changes by tapping Records > Select Shift > Edit > Add extra earnings.

Head to the app and tap Profile Icon > Settings > Rota > Change your rota start day.

In the Rota screen hold down the pre-saved shift for 3 seconds until the delete option appears.

If you’ve been underpaid and are subscribed to WAC premium you can start a pay dispute in the Legal Hub.

Export a professional PDF or Excel of your past shifts by date or by pay period. tap Records > Share Button > Enter Details.

if you’re subscribed to WAC premium you can bulk import multiple Records using our excel template. Tap Records > Hold down green + Icon > Bulk Import.

If you no longer need to add records to a job but still need to access all past records and payslip estimates, you can archive it by tapping Profile Icon > Settings > Job/s > Job Name > Three dots > Archive

If you need to permanently delete an archived job just swipe left on the Job/s settings. This is permanent, so please be sure you wish to do this before deleting it.

 

If you’re subscribed to premium you can get live payslip estimates by tapping the top card on your home screen after adding your first job. Follow the directions on screen use your most recent pay slip to get accurate tax deductions.

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